News | Germany hopes that digital product manufacturers will provide seven years of system update services and spare parts

According to the proposal made by the German government to the European Union, smartphone manufacturers, including Apple, should be required to provide 7-year security patch support and spare parts for iPhone and other devices to make this product category more environmentally friendly. In addition, the German Federal Government has negotiated with the European Commission to change proposals affecting the repair and service of smartphones and tablets.

Although the European Commission is working hard to push equipment suppliers to provide five-year parts and support, Germany hopes to do more.

The European Union intends to apply the five-year update to smartphones and tablet computers. Still, smartphones can be provided for five years, and manufacturers can provide parts for tablet computers for six years. Heise.de reports that the Federal Ministry of Economic Affairs hopes to extend these deadlines to seven years.

In addition to extending the support period, Germany also expects manufacturers to provide parts at "reasonable prices." This includes requiring suppliers to publish the prices of spare parts and not increasing costs over time. As far as the time for these parts to reach the repair point, the committee plans to limit the longest period to 5 working days, but Germany also hopes to accelerate the delivery speed on this basis further.



Germany also supports the European Commission's plan to introduce energy labels and repairability indexes so that consumers can easily choose equipment that is easy to repair.

Although Germany hopes the European Commission's restrictions will be more stringent, the suppliers want the opposite. Digital Europe (DigitalEurope), including Apple and Google, and Samsung members, are promoting the implementation of a three-year security update and a two-year feature update plan.

DigitalEurope believes that it is sufficient to prepare components such as batteries and monitors for maintenance personnel because other components such as cameras and microphones rarely fail. The debate on how long the iPhone and similar hardware should be used will continue for a long time, and the European Union is expected to launch its proposal before 2023. In addition, the European Parliament voted in November 2020 to support the concept of maintenance rights. This resolution advocated a report requiring the European Commission to study mandatory labeling and related equipment life issues. At the same time, in April 2021, Spanish ministers approved a national consumer protection standard, which forced the company to sell products with a three-year warranty and increase the supply of spare parts from five to ten years.

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